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A mobile website designed to connect those in need in San Francisco to the services that can help them, on their own terms.

Link-SF is a single page Backbone.js application using Parse for persistence and querying.

Documentation is available under docs for offline viewing or via links below:

Link-SF is an ongoing collaboration between the Tenderloin Technology Lab and Zendesk, Inc.


The Tenderloin Technology Lab serves many low-income residents that are looking for web access. One of the trends in recent years has been that a significant percentage of users (40% as of February 2014, up from 33% the previous year) have access to smartphones. Low-income households especially are increasingly reliant on smartphones - 45% of smartphone-owning <30k households use mobile web as their primary device for internet access vs 27% of >75k households. Web access and literacy is crucial for job or housing applications, as well as family and social networks.

Link-SF is a mobile web app designed to give this growing community of smartphone users instant access to relevant services on the go by surfacing crucial information like open hours, phone numbers, and Google Maps directions.

Contact us at

Project Status proposed
Skills Needed
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